Showing posts with label Service Center. Show all posts
Showing posts with label Service Center. Show all posts

Acer Service Center

I purchased my Acer Aspire 5532 on December 18, 2009. A year later, the power adapter failed. Then, two weeks later, my battery failed to hold a charge.

My rear vents are now falling off the exterior casing, and my track pad causes my cursor to jump around my screen and randomly click things. Since it was still under warranty, I called Acer first about my power adapter. However, my SNID would not go through.

I looked up one on Google, typed it, and it let me in. I then explained my problems to a level 2 tech support, and he claimed I dropped it in water. Really, who the ** would drop a power adapter in water? He also explained to me that I would have to pay for a new one through the phone. Instead of paying for a new one, I bought a Rocketfish Universal Adapter from Best Buy.

Then, I called Acer about the battery. Apparently, the tech support advised me to drop my $349.99 laptop. As for the rear vents, I didn't bother to call.

I would not recommend Acer to anyone. Acer is **. Don't buy anything made by Acer. You will regret it. I have now fixed my laptop myself. I purchased new cells for the battery and bought a new power adapter.

I am 15 years old, and I hope nobody else has to go through this kind of thing.




ACER CARE Mangga Dua Square
Ruko Mangga Dua Square Blok A No. 1-2
Jl. Gunung Sahari Raya I Jakarta 14420
Telp. +6221 2650 7777, Fax. +6221 62312997

ACER CARE Ratu Plaza
Ratu Plaza lt. 3 suite 29-31
Jl.Jend. Sudirman Kav 9 Jakarta 10270
Telp. +6221 5710993, 5710967, Fax. +6221 7397344

Dragon Computer & Communication
Pusat Perkantoran Graha Kencana Blok DM-DN
Jl. Raya Perjuangan No. 88, Kebon Jeruk Jakarta 11530
Phone. (021) 5326001, Fax. (021) 5348254

Dragon Computer & Communication 2
Glodok Plaza Lt. 3 No. 10-11 Jakarta
Phone. (021) 62302919

Sandi Sarana Perkasa
Jl. Kaji No. 22D Jakarta
Phone. (021) 6331323, Fax. (021) 6327761

PT. DharmaCitra Cendekia
Mangga Dua Square, Lt. 1C No. 15
Jl. Gunung Sahari Raya 1 Jakarta Utara 10730
Phone. 6221-62310222, 62313210, Fax. 6221-62313555, 62312612

PT. Pazia Pillar Mercycom
Kawasan Mangga Dua Square Blok G No. 32-33
Jl. Gunung Sahari Jakarta
Phone. 6221-62313117, Fax. 6221-62313116

ACER CARE Medan
Jl. Gatot Soebroto No.24C
Medan, Sumatra Utara
Telp : +6261 4555290, Fax : +6261 4148542

ACER CARE Surabaya
HiTech Mall
lt. 2 Blok B. No 5-6
Jl. Kusuma Bangsa 116-118 Surabaya
Telp. +6231 5315100, Fax. +6231 5316525

CV. 3G Power
Setra Sari Mall Blok. B2 No.12
Phone. (022) 2009823 – 25, Fax. (022) 2009826

Skill Menara Pratama
Jl. Dr. Cipto 108, Semarang 50125
Phone. (024) 3560209, Fax. (024) 3557305

Istidata Putra Kencana
Ruko Mataram Plaza Blok D/7 Semarang
Phone. (024) 3560077, Fax. (024) 3582022

ACER CARE Yogyakarta
Komp. Ruko Casa Grande No. 07
Jl. Ring Road Utara – Sleman Yogyakarta 55282
Phone: (0274) 871 007

PT. Gading Murni
Jl. Jaksa Agung Suprapto No. 40 Blok B 6 Malang
Phone. (0341) 358346 , 358348 , 333046, Fax. (0341) 333045

Alfa Omega Computer
Komp. Sudirman Agung Blok B-25
Denpasar, Bali
Phone. (0361) 222011, Fax. (0361) 245988

Waringin Kian Sukses
Jl. Suli 85 Denpasar
Phone. (0361) 257589, Fax. (0361) 227559

Ariel Computer
Jl. G. Latimojong 163A
Makassar 90141
Phone. (0411) 310310, Fax. (0411) 310310

Deltacom
Jl. Mesjid Raya No. 90K
Makassar
Phone. (0411) 442806, 431783, Fax. (0411) 456865

Dwiwira Putra Dinamika
Jl. Setia Budhi No. 107A
Pekanbaru
Phone. (0761) 28889, 28895, Fax. (0761) 25187

CV. Berdikari Business Computer
Jl. Sisingamaraja No. 30 Pontianak
Phone. (0561) 732257, Fax. (0561) 733373

Candika Computer
Jl. KH.Wahid Hasyim No.164 B
Pontianak 78116
Phone. (0561) 741423

Hartora Kanondatim
Jl. KH Agus Salim No.20
Samarinda
Phone. (0541) 743525, Fax. (0541) 743525

Multi Data Palembang Computer
Jl. Lingkaran I No. 305
Palembang 30124
Phone. (0711) 313626, Fax. (0711) 360175

CV. Multikom
Jl. Lingkaran I no. 22
Palembang
Telp. +62 – 711 – 316008, Fax. +62 – 711 – 364055

Citracom/Multicom
Jl. WR. Monginsidi No. 23A
Lampung
Phone. (0721) 255888, Fax. (0721) 255777

CV. Enterprisecom
Jl. T.Panglima Polem No. 115
Peunayong, Banda Aceh
Telp. +62-651-24601

CV. Virtual Com
Jl. Tengku Mohammad Bereueh No. 133A Banda Aceh
Telp. +62 – 651 – 7405727
Fax. +62 – 651 – 25462
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Lenovo Service Center

I recently purchased a laptop computer on the lenovo site. The order was placed on 3/10/11 and it gave me a shipping estimate of 3/15/11. 

I am actually leaving town for a few weeks, but the laptop would arrive too late in time for my flight. 

Over the weekend, I went ahead and purchased another one from a regular retailer assuming that Lenovo could cancel my order without any problems.

However! That isn't what happened. Today, on Monday morning I called Lenovo customer service to cancel my order. 

Basically I was told that it was too late because the order had already shipped and I would be charged a 15% restocking fee! Now, I placed an order on Thursday, the order status said "in process" on Friday. 

On Sat and Sun, customer service is totally closed. I really can't see how I could have avoided this. This is absolutely ridiculous because I know the order hasn't actually shipped yet, since it is still Monday morning. 

It is common knowledge that shipping carriers make deliveries in the morning and pick up new packages in the late afternoon. 

However, both the customer service rep and his supervisor were totally unwilling to help. They didn't even bother to check if my laptop actually was still waiting for pickup.

This is my 2nd Lenovo this year because the laptop itself is very good and a great value. 

However, I will never buy another Lenovo product because of the experience I had. Hopefully my experience helps someone not lose 15% of your order value.

3G Power
Ruko Setrasari Mall B12 No.12
Bandung, Jawa Barat
62-22-200 9823


IT Service Center
Jl Pluit Selatan Raya Blok S No. 2 Jakarta Utara 14440
Jakarta, Banten, Jabotabek
62-21-6660 6936 62-21-6660 6937

Ruko Mangga Dua Mall No 40
Jalan Mangga Dua raya Jakarta Jakarta Utara, Jakarta Kota
62-21-612 5350 62-21-612 5350

PR. Harrisma Dewata Jaya
Jl Diponegoro #98 Pertokoan Kerthawijaya A-6 Denpasar (Bali) 80113
Bali, Nusa Tenggara
62-36-1233 115 62-36-124 0166

PR. Harrisma Wisesa Jaya
Jalan Kartini 127 Surabaya (Jawa Timur) Jawa Timur
62-31-567 5360 62-31-561 5612

PT Harrisma Bengawan Jaya
Jl. Yosodipuro 64 Solo (Jawa Tengah)
Kabupaten Solo & Klaten Jawa Tengah
62-27-172 5265 62-27-172 5265

PT Harrisma Pratama Jaya
Jl. D.I. Panjaitan 31 Semarang (Jawa Tengah)
Semarang, Pantai Utara Jawa Tengah
62-24-355 2838 62-24-355 7623

PT IT Service Centre
Jl Deresan Cempaka No 34B Yogyakarta (DIY)
Daerah Istimewa Yogyakarta
0274-690 5588

PT IT Service Centre
Ruko Sentra Fortuna No 23 Jl Jaksa Agung suprapto No 39-41
Jawa Timur
031-7770 6936

PT. Dayamega Pratama
Jl Putri Hijau No 12 Gedung Antara Lantai 3 Medan (Sumatera Utara)
Medan, Sumatera Utara
62-61-415 8388 62-61-415 0018

PT. Harrisma Buwana Jaya
Jl. C. Simanjuntak 37 Yogyakarta (DIY)
Daerah Istimewa Yogyakarta
62-27-452 0200 62-27-458 9231

PT. Harrisma Ujung Pandang
Jl G. Lompobattang 3C Makassar (Sulawesi Selatan)
Sulawesi, Maluku, Irian
62-41-131 5003 62-41-131 0404
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Dell Service Center Indonesia

In order to provide good after sales service for consumers, today DELL already has 12 service centers spread all over Indonesia. 

The location of service centers spread across several locations in Indonesia as follows:

Jakarta
PT. Teknika Sarana Gardian, Komplek Ruko D'Best
Jl. RS Fatmawati No.15/E43 - 12 410
021-75914343 / 021-7666602

Bandung
Jl. Sendi Kencana No. C-9-40233 Kopo Komplek Bumi Kencana
022-6001257

Semarang
Jl. Sudirman No.187-189-50149 Siliwangi, Plaza Block E4
024-7626378

Field
Jl. Halat No.34 - 20 217
061-7367222

Batam
Perum Orchid Sari Blok D9 No.47 - 29 463
0778-461165

Pekanbaru
Jl. Balam No.56 A - 28 124 Ex. Kampung Melayu
0761-7712622

Palembang
Jl. Musi I No.23 Kel. Siring Supreme Ilir Kec West I - 30 138
0711-411148

Yogyakarta
Jl. Cantel GK IV No. 343-55225 Baciro Gondo
0274-542936

Surabaya
Jl. Maj. Sunkono Complex Darmo Park I Blok No. 2B. 11-60256
031-5677621 / 031-5662482

Denpasar
Jl. Misol Island No.3 - 80 118
0361-249355 / 0361-8563480

Makassar
Jl. Deer No.7B - 09 142
0411-876272 / 0422-876273

Balikpapan
Jl. Ahmad Yani Gg Tirtsari Kel.Gunung Sari No. 29 RT 53 Balikpapan - 76 121
0542-737621

Apart from that, DELL also has call centers that are accessible through a number 021-500858 and has On-site Service 222 cities across Indonesia. 

On-site Service is the only warranty service provided by the unit DELL DELL DELL Vostro and Latitude. 

Warranty service is performed directly on the customer is at no extra charge during the warranty period.
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Axioo Service Point (East Java)

Elcoms sells computer and electronics products in the East Java.

Its product portfolio includes computers and peripherals, electronic components, data storage devices, printing and imaging equipment, software, mobile devices, gaming systems, home appliances, surveillance systems, and digital music players.

Clients include small and large resellers and retailers, system builders, and college bookstores. Elcoms also targets schools and government agencies.

Address: Jl. Gondosuli No. 17
Ponorogo, East Java, Indonesia
Phone: (0352) 462 135
Email: elcoms@live.com


Axioo Service Point Express (IT Clinic)
Hi Tech Mall. Lantai2 Blok D No. 11 Jl. Kusuma bangsa. Surabaya, Indonesia
Phone : (62) 31 5478684, 5478685


Adi wahana Informatika
Jl. Untung Suropati 25 - Kediri
Phone : (62) 354 694041

Delta Perkasa Computer
Jl. Raya Gelora Delta No. 8 - Surabaya
Phone : (62) 31 8958484

Mitra Perkasa Computer
Jl. Danau Toba 61E / 28D - Malang
Phone : (62) 341 714762

Trimas Komputindo
Jl. K.H. Ahmad Dahlan no 10 - Lamongan
Phone : (62) 322 6750500

Tuban Perkasa Computer
Jl. Basuki Rahmad No. 55A - Tuban
Phone : (62) 356 7000784

Axioo Service Point Express (IT Clinic)
Jl. Simpang Borobudur Utara VA - Malang
Phone : (62) 341 482815

Axioo Service Point Express (IT Clinic)
Ngagel jaya Selata,RMI F6 - Surabaya
Phone : (62) 31 5043159
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Toshiba Service Center

Elcoms sells computer and electronics products in the East Java.

Its product portfolio includes computers and peripherals, electronic components, data storage devices, printing and imaging equipment, software, mobile devices, gaming systems, home appliances, surveillance systems, and digital music players.

Clients include small and large resellers and retailers, system builders, and college bookstores. Elcoms also targets schools and government agencies.

Address: Jl. Gondosuli No. 17
Ponorogo, East Java, Indonesia
Phone: (0352) 462 135
Email: elcoms@live.com


Aneka Infokom Tekindo
Jl. AM Sangaji No. 22B, Jakarta Pusat - 10130 Indonesia
Phone: (021) 634-7109/10
Fax: (021) 634-7119
SMS Center: 0815 100 900 77
Email: helpdesk@aneka-infokom.co.id


PT Aneka Premier Lounge Bandung
BEC Mall Jl. PunawarmanNo 13-15
Bandung, 40171

PT Aneka Infokom Tekindo
Jl. A.M. SangajiNo. 22B (Petojo)
Jakarta, 10130

Shop Toshiba@Jambi
Jl. Gatot Subroto, No. 06 Jambi
Jambi, 36113

Shop Toshiba@MTC
MTC Karebosi Lt.2 / O No1Jl. Jend.Ahmad Yani
Makasar, 90174

Shop Toshiba@Sun Plaza
Sun Plaza Lt. 3 Blok. B/11Jl. Zainul Arifin
Medan, 20512

Shop Toshiba@Palembang
Kompleks Palembang Square No.R 92Jl. Angkatan 45
Palembang, 30137

PT Aneka Premier Lounge
Surabaya Hi-Tech Mall Jln. Kusuma Bangsa 116-118
Surabaya, 60227
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Sony Vaio Service Center

Megaputra Indokusuma
Mangga Dua Mall 5th Floor B. 82,
Jakarta Pusat


Operating Hours : Monday - Saturday 09.30 - 17.30 WIB
Phone : (021) 6127221, (021) 6126074

atau

http://www.sony.co.id/section/servicecenters
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