Acer Service Center

I purchased my Acer Aspire 5532 on December 18, 2009. A year later, the power adapter failed. Then, two weeks later, my battery failed to hold a charge.

My rear vents are now falling off the exterior casing, and my track pad causes my cursor to jump around my screen and randomly click things. Since it was still under warranty, I called Acer first about my power adapter. However, my SNID would not go through.

I looked up one on Google, typed it, and it let me in. I then explained my problems to a level 2 tech support, and he claimed I dropped it in water. Really, who the ** would drop a power adapter in water? He also explained to me that I would have to pay for a new one through the phone. Instead of paying for a new one, I bought a Rocketfish Universal Adapter from Best Buy.

Then, I called Acer about the battery. Apparently, the tech support advised me to drop my $349.99 laptop. As for the rear vents, I didn't bother to call.

I would not recommend Acer to anyone. Acer is **. Don't buy anything made by Acer. You will regret it. I have now fixed my laptop myself. I purchased new cells for the battery and bought a new power adapter.

I am 15 years old, and I hope nobody else has to go through this kind of thing.




ACER CARE Mangga Dua Square
Ruko Mangga Dua Square Blok A No. 1-2
Jl. Gunung Sahari Raya I Jakarta 14420
Telp. +6221 2650 7777, Fax. +6221 62312997

ACER CARE Ratu Plaza
Ratu Plaza lt. 3 suite 29-31
Jl.Jend. Sudirman Kav 9 Jakarta 10270
Telp. +6221 5710993, 5710967, Fax. +6221 7397344

Dragon Computer & Communication
Pusat Perkantoran Graha Kencana Blok DM-DN
Jl. Raya Perjuangan No. 88, Kebon Jeruk Jakarta 11530
Phone. (021) 5326001, Fax. (021) 5348254

Dragon Computer & Communication 2
Glodok Plaza Lt. 3 No. 10-11 Jakarta
Phone. (021) 62302919

Sandi Sarana Perkasa
Jl. Kaji No. 22D Jakarta
Phone. (021) 6331323, Fax. (021) 6327761

PT. DharmaCitra Cendekia
Mangga Dua Square, Lt. 1C No. 15
Jl. Gunung Sahari Raya 1 Jakarta Utara 10730
Phone. 6221-62310222, 62313210, Fax. 6221-62313555, 62312612

PT. Pazia Pillar Mercycom
Kawasan Mangga Dua Square Blok G No. 32-33
Jl. Gunung Sahari Jakarta
Phone. 6221-62313117, Fax. 6221-62313116

ACER CARE Medan
Jl. Gatot Soebroto No.24C
Medan, Sumatra Utara
Telp : +6261 4555290, Fax : +6261 4148542

ACER CARE Surabaya
HiTech Mall
lt. 2 Blok B. No 5-6
Jl. Kusuma Bangsa 116-118 Surabaya
Telp. +6231 5315100, Fax. +6231 5316525

CV. 3G Power
Setra Sari Mall Blok. B2 No.12
Phone. (022) 2009823 – 25, Fax. (022) 2009826

Skill Menara Pratama
Jl. Dr. Cipto 108, Semarang 50125
Phone. (024) 3560209, Fax. (024) 3557305

Istidata Putra Kencana
Ruko Mataram Plaza Blok D/7 Semarang
Phone. (024) 3560077, Fax. (024) 3582022

ACER CARE Yogyakarta
Komp. Ruko Casa Grande No. 07
Jl. Ring Road Utara – Sleman Yogyakarta 55282
Phone: (0274) 871 007

PT. Gading Murni
Jl. Jaksa Agung Suprapto No. 40 Blok B 6 Malang
Phone. (0341) 358346 , 358348 , 333046, Fax. (0341) 333045

Alfa Omega Computer
Komp. Sudirman Agung Blok B-25
Denpasar, Bali
Phone. (0361) 222011, Fax. (0361) 245988

Waringin Kian Sukses
Jl. Suli 85 Denpasar
Phone. (0361) 257589, Fax. (0361) 227559

Ariel Computer
Jl. G. Latimojong 163A
Makassar 90141
Phone. (0411) 310310, Fax. (0411) 310310

Deltacom
Jl. Mesjid Raya No. 90K
Makassar
Phone. (0411) 442806, 431783, Fax. (0411) 456865

Dwiwira Putra Dinamika
Jl. Setia Budhi No. 107A
Pekanbaru
Phone. (0761) 28889, 28895, Fax. (0761) 25187

CV. Berdikari Business Computer
Jl. Sisingamaraja No. 30 Pontianak
Phone. (0561) 732257, Fax. (0561) 733373

Candika Computer
Jl. KH.Wahid Hasyim No.164 B
Pontianak 78116
Phone. (0561) 741423

Hartora Kanondatim
Jl. KH Agus Salim No.20
Samarinda
Phone. (0541) 743525, Fax. (0541) 743525

Multi Data Palembang Computer
Jl. Lingkaran I No. 305
Palembang 30124
Phone. (0711) 313626, Fax. (0711) 360175

CV. Multikom
Jl. Lingkaran I no. 22
Palembang
Telp. +62 – 711 – 316008, Fax. +62 – 711 – 364055

Citracom/Multicom
Jl. WR. Monginsidi No. 23A
Lampung
Phone. (0721) 255888, Fax. (0721) 255777

CV. Enterprisecom
Jl. T.Panglima Polem No. 115
Peunayong, Banda Aceh
Telp. +62-651-24601

CV. Virtual Com
Jl. Tengku Mohammad Bereueh No. 133A Banda Aceh
Telp. +62 – 651 – 7405727
Fax. +62 – 651 – 25462