HP Compaq Service Center

I had such a bad experience with HP service center as well! I picked up my laptop unit on January 5, 2009, and they told me that I had warranty of the stuff they replaced for 3 months. 2 months and a few days later, it broke down again (same problem), and when I brought it back, they tell me that I picked up the unit on December 17, 2008.

How is that possible? They even had problems looking for the case in the database and when they found it, they told me it is out of warranty already because I picked it up on December.

I had no proof since I misplaced the receipt they gave me on that day I picked it up. I didn’t really bother with it, since the girl who released my unit told me that I won’t be needing anything when I bring back my unit for repair in that three months of extended warranty.

I ASKED HER TWICE if I would need to show anything if I go back, and she said I wouldn’t have to.

I don’t even think they fixed the original problem in the first place. I used the laptop minimally within those two months and it still broke down!!

Sorry HP, But I’m not buying ANY of your products again, be it a printer or a laptop or whatever.

Hp Service Center Jakarta
1. Menara Bank Danamon 25th Floor.
Jl. Prof Dr. Satrio Kav EIV/6 Mega Kuningan Jakarta
Phone: 021 57987777, Fax: 021 57991578

2. Jl. Iskandar Muda (Arteri Pondok Indah) No. 8D Jakarta Selatan
Phone: 021 7280 1620 / 021 7279 2118

3. Ruko Sentra Niaga Puri Indah Blok T1 No.20 Jakarta Barat
    Phone :021 5830 1457/ 021 5830 1458 / 021 5830 1035

4. Sentra Bisnis Artha Gading / Wilkon Blok A-6B No. 10
Jl. Raya Bulevar Artha Gading, Kelapa Gading Permai Jakarta Utara
Phone: 021 45873968, Fax: 021 45873967


Hp Service Center Bandung
Wisma Lippo Lt. 9 Jl. Gatot Subroto No.2 Bandung
Phone: 022 7311889, Fax: 022 7303681

Hp Service Center Surabaya
Intiland Tower Lt. 1, Jl.Panglima Sudirman 101-103 Surabaya
Phone: 031-5357200 / 031-5357199, Fax: 031-5357198

Hp Service Center Balikpapan
Mall Balikpapan Permai blok F1/47
Jl. Jend Sudirman- Balikpapan
Phone: 0542 440970, Fax: 0542 442132

Hp Service Center Bali
Komp. Pertk Kertawijaya C17 Jl Diponegoro 124 Bali
Phone: 0361 243188, Fax: 0361 243188

Hp Service Center Makasar
Jl. Gunung Lompobattang No. 3C Makasar
Phone: 0411 333370, Fax: 0411 333390

Hp Service Center Semarang
Ruko Mataram Plaza Blok D/7 Semarang
Phone: 024 3560077, Fax: 024 3582022

Hp Service Center Yogyakarta
Jl. Monjali 78A Yogyakarta
Phone: 0274 7409605, Fax: 0274 624640

Hp Service Center Pekanbaru
JL. Dr. Leimena No. 89A Pekanbaru
Phone: 0761 857501, Fax: 0761 857923

Hp Service Center Medan
Jl. Singapura No. 14 Medan
Phone: 061 7361260, Fax: 061 7361260